FAQ
All Points East FAQs
Jorja Smith + Tems (Friday 21 August)
14+ only. Anyone aged 14-17 must be accompanied by a parent or guardian (18 or over).
Lorde (Saturday 22 August)
16+ only. Anyone aged 16-17 must be accompanied by a parent or guardian (18 or over).
Outbreak Fest (Sunday 23 August)
16+ only. Anyone aged 16-17 must be accompanied by a parent or guardian (18 or over)
Tyler, The Creator (Friday 28 & Saturday 29 August)
16+ only. Anyone aged 16-17 must be accompanied by a parent or guardian (18 or over)
Twenty One Pilots (Sunday 30 August)
12+ only. Anyone aged under 18 must be accompanied by a parent or guardian (18 or over)
Jorja Smith + Tems (Friday 21 August)
Gates Open: 14:30 – please note the gates will be open approx. 30 mins early (14:00) for those customers who select Primary Entry, VIP Garden and VIP Garden + VIP Pit.
Lorde (Saturday 22 August)
Gates Open: 14:00 – please note the gates will be open approx. 1 hour early (13:00) for those customers who select Primary Entry, VIP Garden and VIP Garden + VIP Pit.
Outbreak Fest (Sunday 23 August)
Gates Open: 13:30 – please note the gates will be open approx. 30 mins early (13:00) for those customers who select Primary Entry, VIP Garden and VIP Garden + VIP Pit.
Tyler, The Creator (Friday 28 and Saturday 29 August)
Gates Open: 14:00 – please note the gates will be open approx. 1 hour early (13:00) for those customers who select Primary Entry, VIP Garden and VIP Garden + VIP Pit.
Twenty One Pilots (Sunday 30 August)
Gates Open: 13:30 – please note the gates will be open approx. 30 mins early (13:00) for those customers who select Primary Entry, VIP Garden and VIP Garden + VIP Pit.
All set times are subject to change. While we aim to keep to the advertised schedule, artist performances may vary in length and may not start or end exactly as listed. The published times are intended as a guide only. Thank you for your understanding.
Gates close at 20:30 for all shows, and the Box Office will close at 20:00. Please make sure you’re onsite in advance of these times in case of queues.
View the main event map and accessibility map here.
There is no re-admission to All Points East after entry. Please plan ahead, once you’re in, you’re in!
We have updated our bag policy so we can carry out efficient security screening. Only one bag is allowed per person. All persons and bags will be subject to search on entry. It’s better for everyone if you do not bring a bag at all. If you do need to bring a bag, an A4 size bag (297mm x 210mm x 210mm) is permitted.
You can safely store your belongings at All Points East with e-lockers. The e-lockers are available to book in advance, making your entry and exit as seamless as possible.
• No queueing upon arrival
• You can easily share your locker with friends
• You can access your locker as many times as you want throughout the show
• Medium Locker £10 (+ fees) : ideal for sharing between 1-2 people.
• Large Locker £14 (+ fees): ideal for sharing between 2-3 people.
Locker numbers and pin codes will be sent out to your email before the event.
Please note there is a limited capacity of lockers available so we advise booking in advance.
If you have lost an item, in the first instance please check the lost property tent next to Welfare / Info.
If your item has not been found, complete the form on this link with as much information as possible, including any distinguishing features that will identify you as the owner.
Seats and chairs of any kind not permitted into the event. This includes seat sticks and inflatable seats.
We will have a wide range of food traders and bars serving beer, wine, spirits, cocktails and soft drinks. If you have a food intolerance, several of our food vendors will offer suitable meals based on your requirements, but these may not be suitable for visitors with allergies - please head to the First Aid & Welfare Area if you cannot find what you want and they will point you in the right direction.
No food or drink is permitted to be brought into All Points East with the exception of an empty reusable water bottle to fill up on site or water in unopened plastic containers of up to 500ml.
We operate a challenge 25 policy across all bars so please be prepared to show ID when buying alcohol. If you cannot show a valid ID you will be refused service.
